Delivery Information

Purchase orders will be sent in 5 days.
The delivery time for shipments to the islands of the Azores and Madeira depends entirely on CTT and may take one to two weeks to be carried out.
Large volume shipments (> 40kg) can be delivered in 48 hours.
Loja Soms is not responsible for any delay in delivery due to elements that are unrelated to us, such as damage to the carrier's vehicle, absence of the recipient at the address indicated for delivery, errors in the address, transportation problems caused by climate change, local parties , festive times, and others not provided for in these General Conditions.
However, Loja Soms undertakes to make every effort with the carrier so that the order is delivered correctly to the customer.
It is the sole responsibility of the Customer User to correctly indicate the data required for delivery on his customer file.
You must indicate the name, address, postal code, location and a telephone number valid for a correct delivery service by the carrier.